Burak Sarac smiling with glasses, a beard, and a shaved head, wearing a green blazer over a white V-neck T-shirt, with his left hand in his pocket.

ABOUT US

Meet Burak

When I was 14, I fixed a classmate’s mouse with Q-tips and rubbing alcohol. That first “service call” included potato chips, secret crush talk, and the start of a friendship. I realized helping others was the best way to connect.

At 19, I took the leap and started Chat Tech. A couple years later, a client handed me a t-shirt embroidered with “computer teacher.” His point stuck: I wasn’t just fixing things, I was guiding people. That’s when I found my true calling.

More than 20 years later, my belief hasn’t changed: technology isn’t about machines, it’s about empowering people. Like wiring in the walls, it should be invisible but reliable, freeing you to create your bigger story.

My role is to make tech simple, clear, and human — building solutions that fit you perfectly, not the other way around.

If you want an IT partner who listens first and cares as much about your experience as you do, let’s chat.

Burak Sarac
Founder & Technology Partner to Creative Businesses

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Meet the leadership team

Daniel Caneda, lead technician, smiling man wearing glasses, a white hat, a black shirt, a red lanyard, and a watch, giving two thumbs up on a boat with Chicago skyline and Lake Michigan in the background.
Director of marketing with long curly hair wearing a striped blue shirt, white top, and white pants, holding sunglasses, standing outdoors in a garden or historic area with stone structures and greenery.

Daniel Caneda
Director of Technology Services

Joana Prodani
Director of Marketing

Field technician smiling outdoors on a sunny day, wearing sunglasses and a zip-up jacket, with houses and parked cars in the background.
Business operations manager of Chat Tech with long dark hair, glasses, and earrings standing on a city street during daytime, smiling and looking over her shoulder, wearing a sleeveless light-colored dress.

Jethro Caranto
Business Operations Manager

Andres Roz
Field Services Lead

Maxwell. a small dog wearing a blue Hawaiian shirt with palm tree and island patterns, sitting on a chair with a laptop in front of it, in a cozy indoor setting.

Maxwell reminded us every day that connecting with people and all living creatures is far more meaningful than sitting behind a computer screen all day.

He nudged us to get up, stretch our legs outside the office, and greet others along the way. He spent his life understanding us, bringing joy, and teaching that true connection and the real meaning of life come from caring for people, not just fixing machines.

Whether it is joy or frustration, Maxwell’s mailbox is still open and you are always welcome to write to him at [email protected]

MAXWELL
In Loving Memory of Chief Meaning Officer 💚

Got a question for our team?

We’re here to listen and give clear answers, not tech jargon.

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Burak Sarac standing in front of the original Chat Tech (Chat Computers & Electronics).

Why Chat Tech?

From our early days as a neighborhood repair shop, where people brought their tech and their frustrations, to today, our focus has stayed the same: remove the friction between people, their work, and technology.

Listening with empathy has always been the starting point. It leads to better ideas, permanent solutions, and relationships we still cherish more than 25 years later. We speak plain English, fit tech to your workflow, and take ownership end to end as one accountable point of contact for everything tech.

If you want a just fix it when it breaks relationship, we are probably not the right fit. But if you are ready for a partner who becomes part of your team, proactively delivers a better experience, saves you time, and stays engaged so you can focus on meaningful work, you will feel at home with Chat Tech.

Ready to discover your possibilities?

Let’s talk about your goals and challenges and explore if we’re the right fit.

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