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IT Support

Proactive support for people and technology that empowers your teams' creative flow and success.

CTS Care: Your All-Inclusive IT Solution

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CTS Care is our all-inclusive package that is built to produce tangible results for your business. CTS Care is designed to elevate productivity, lower stress, streamline operations, and secure your business, while lowering your IT costs across the board. CTS Care includes:

Dealing with these IT Issues? Let Us Tech Care Of You

If you're currently facing any of these issues, we can help you put an end to them. Our IT support services assist creative businesses in turning technology into an asset rather than an obstacle to their success.

IT support isn't just about phone support and troubleshooting; it's also about building empowering relationships, educating your staff to maximize their tech usage every day, and ensuring that your network, devices, and infrastructure are all performing at their best!

Downtimes & Disruptions?

Say Goodbye to Downtime

Downtime can be crippling for productivity and your team's creative flow. With the right IT support provider, you can remove disruptions and bottlenecks that get in the way of your team's best work.


Integrate Your IT Environment

Creative businesses use a diverse selection of hardware and software to complete their work, but this always leads to fragmented systems and processes. We help businesses to streamline their IT environment for a more seamless working experience.

Resource-Intensive Apps & Large Files

Faster Apps, Streamlined Storage

Creatives often use powerful software that demand significant resources. Systems can be bogged down and costs can rise up. Our solutions help your business operate more efficiently and cost-effectively, without compromises!

Lacking Support?

End-To-End IT Support For Creatives

Whether it's slow response times, a lack of expertise in your industry, or genuine care to help your team, lacking quality tech support can result in time loss, frustration, and it can steer your business off course.

Ready for IT Support that delivers flow and ease for your business? Contact Chat Tech Today!

We're here to help your business to succeed by taking care of your technology and making it work smoothly for your business. Get in touch with us today for a free consultation and guidance, we'll be glad to help!

Burak working at his desk, company quote and motive on white board behind him

Computer Management

Whether you need support for Windows PCs or Apple Macs, our expert team can leverage their wealth of experience to ensure your devices are always performing at their best. We handle updates, repairs, upgrades, and maintenance, keeping your devices in top-notch condition. Additionally, we help your business stay ahead of the curve and reduce costs by creating a technology roadmap and tracking your assets.

Email & Cloud Services

We take the burden of managing, securing and optimizing the hosting for your email, document, and all other IT services in the cloud. We implement industry-grade cybersecurity tools to protect your inboxes, secure the transmission of data, and optimize your use of cloud to be more scalable, fail-proof and faster for your business. We can also assist with migrating your IT services to the cloud and configuring your servers to securely support new applications and devices.

Burak sitting in Chat Tech offices working on his laptop
Burak helping to make tech accessible for all

IT Helpdesk Support

Our team is here to help your business make the most of its technology on both a day-to-day and strategic level. Our specialists will always be ready to provide you with swift, friendly, and jargon-free support, ensuring a personal and welcoming experience. Alongside this, we'll be working behind the scenes to monitor, maintain, and optimize your IT environment for your business, enabling you to focus on what you do best.

Networking & Internet Services

Your network and internet services are the foundation of your IT environment and play a crucial role in its performance and security. Beginning with a network audit, we find ways to boost performance and fix security vulnerabilities at the network-level, allowing your business to tap into faster and more reliable connectivity, with enhanced security.

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Burak and team going over WordPress back end - Website Management

Website Management

We'll help your business to keep its digital shop window open, secure and easy to browse. We take care of monitoring and updating your website, managing its hosting and domain, and optimizing its performance, taking the stress of managing your website from your shoulders, while empowering it to offer a smooth browsing experience for your customers and prospects.

IT Support That Powers Creativity and Success

By making your IT environment faster, scalable, secure and manageable, we help your business to save time, lower costs, streamline its operations, and be more productive. Here's what we can help your business to achieve:

Empower Productivity

By significantly reducing downtime and disruptions in your business, boosting system performance and keeping your devices and systems working at their best, we enable your team to achieve more, using less time and resources.

Secure Your Data

Keeping your devices and data secure from cyberthreats ensures your business remains operational. We implement a variety of enterprise-grade security and monitoring measures to safeguard the integrity of your data and operations.

Save Time, and Stress

From architecture firms to interior design studios and all sorts of creative businesses, our IT support solutions unlock something invaluable.

Lower Costs

There are a lot of hidden opportunities to lower your IT costs, whether it's through optimizing your existing services and licensing, getting the best value from your devices and keeping them in optimal condition, or eliminating the need for expensive ad-hoc tech support. We ensure that your investment in IT support more than pays for itself.

All-Inclusive IT Support That Makes The Creative Difference

Tools? Working perfectly. Data? Secured. Connectivity? Seamless. Clients? Over the moon! Our IT support services empower Chicago's creative businesses to enjoy these benefits:

Increase Productivity & Efficiency

By tapping into cloud-enabled features like live document editing, live messaging and calling, and the ability to use a wide range of tools together within one integrated platform, your team will be able to achieve more, using less time.

Secure Cloud Workplace

Secure your operations and data with multiple layers of protection for your cloud services, including email spam protection, monitoring and maintenance, automatic updates, and encryption.

Fast & Friendly Support

Our helpful and proactive team are here to help you to get the best from its collaboration and emailing solutions, we offer fast on-call support for your cloud services.

Scale Seamlessly

Add new users, channels and tools at the push of a button, making scaling your operations a breeze using cloud workplace tools.

Need Support With an IT Challenge? Book a Consultation!

We'll be glad to help your business by listening to your situation, goals and offering actionable insights and support.