Why CTS IT Care?

We’re creatives at heart, passionate about technology, who go the extra mile with personalized care to transform technology in creative workplaces.

We Make Tech Simple, Accessible and Empowering for Creatives

We're a dedicated, friendly, and creative team of IT experts on a mission to help fellow creatives succeed by making their technology truly work for them. For us, IT support isn't just about fixing issues; it's about empowering you to seize all the opportunities that technology offers.

We cater to various industries and IT needs, such as office networks, cloud services, Mac and PC computers, Microsoft 365, Google Workspace environments, and specialized software like AutoCAD, RevIT, and the Adobe suite. We seamlessly connect the dots and tailor everything to your team's needs and your business's goals.

Prompt & Proactive

We Tech Care of You

We cure techxiety by transforming your every day experience with technology. With proactive solutions that stay one step ahead of bottlenecks, we take pride in swiftly resolving your team's challenges whenever you need us. We tech care of the technology that takes care of your business!

We Focus on Meaningful Results

IT Support That Makes the Creative Difference

We are only as good as the outcomes we help create; our IT solutions and support make a measurable difference that we track to ensure we empower your team and ensure success. We architect every solution we provide to make SENCE (Simple, Efficient, Necessary, Consistent, Effective).

Industry Specialists

Specialized IT Support, Magnified Improvements

We don't try to be everything to everyone. Instead, we maintain a sharp focus on creative businesses, including interior design, architecture, construction, event production, and marketing. Our mission is to deliver personalized IT solutions that seamlessly align with their unique goals and workflows.

We Truly Care

We're Technical Experts Working for Better Human Outcomes

In the end technology exists for people! We're personally invested in the success of your business and building a great working relationship with your team. We achieve this by getting to know and going the extra mile to create better human outcomes for your team and your customers.

Is Your Technology More of a Hindrance Than an Ally? It's Time to Chat Tech!

We'd love to hear from you, the challenges you face, and help you to get back on the road to seamless technology that empowers your team and client success.

Get Started Today

Tech Made Simple, Helpful, and Enjoyable

Even though we're tech enthusiasts, we understand that dealing with technical jargon and troubleshooting random problems can be exhausting. A key part of how we approach IT is to make it less complicated, well integrated, and empowering. We avoid technical jargon, and our team excels at keeping things down to earth. We believe that achieving success lies in truly connecting with people on a human level to understand and deliver technology solutions that align with them and with your entire team at large.

People You'll Love Working With

Our support team is a committed, fun and a passionate bunch! We want your team to feel comfortable not just with their tech, but also with the people that support them. We develop a great rapport and familiarity with our clients, which results in smiling faces, productive partnerships, and fantastic outcomes. Our contagious enthusiasm makes IT not just functional but also enjoyable!

We Go the Extra Mile

For us, IT support isn't about automated chatbots, strict policies, or lengthy contracts. It's about taking the necessary steps to keep your team on the road and ensure a smooth journey. Whether it's delivering urgent remote assistance or running over to your office with a replacement computer, we showcase our commitment to providing exceptional help by exceeding your expectations. Going that extra mile is how we enrich our relationship and solidify our connections. We're all about partnership-focused relationships that bring out the best in everyone.

What Our Clients Have To Say

“We were initially overwhelmed when our client presented us with a list of various technology requirements. Luckily, Burak and his team came to our rescue at just the right time! They not only addressed all the technical aspects but also simplified everything for us, communicating in plain English—a rare quality among tech people. Since they took over our tech two years ago, we haven't encountered a single issue, thanks to their vigilant monitoring. This has allowed us to concentrate on our business and enjoy peace of mind. I strongly recommend giving them a call!"

Lisa Sorich

Sorich Productions

“Burak and his team at Chat Tech has been a very valuable partner for us. The technical expertise, proactive support, and excellent customer service have consistently been a wow factor. They setup the entire technology in our new studio and have given us useful capabilities. Highly recommend them!”

Gina Valenti

Michael Abrams Interiors

"I met Burak over 15 years ago when I started my own business. He has always stayed ahead of our needs as we grew and simplified everything as new technology has been introduced. He has an excellent team, and knowing they are always looking after our tech helps me sleep better at night. I have already sent them many referrals and will continue to do so. Highly recommend!"

Anthony Bellon

Anthony Inc Design Solutions

“We were growing increasingly frustrated with the inconsistency, sluggishness, and poor quality of support from our previous IT company to the extent that I took on some of the IT tasks around the studio myself. Burak and his team came highly recommended by another interior design firm that couldn't say enough about the personalized attention they were receiving. Since partnering with them, we've quickly realized what we've been missing out on. They are excellent communicators and rapid responders to any challenge we throw their way. I was impressed by their thorough review of our existing technology from top to bottom, the identification of gaps, and their plan to address them. With my busy schedule and a myriad of concerns, having dependable and accessible IT support as our partner has made a significant impact on our entire business. I highly recommend giving them a call!"

Jim Dynes

House of Hunt

"We joined on with Chat Tech 3 years ago. They set up all our tech and take care of everything remotely. Whenever we need assistance, they respond quickly, though we rarely do because they are always on top of things."

Aaron Pahmier

Giant Construction

"Burak and his team were introduced to us by another interior design firm many years ago, and they've been a pleasure to work with. Whether it's addressing small annoyances or taking on significant projects like managing all aspects of our new studio's technology during its build out, they have consistently been prompt and very helpful. Their attention to detail and true understanding of our challenges have relieved us of the tech-related worries we used to have. I highly recommend them!"

Aimee Wertepny

Project Interiors

"What is there to say other than Chat Tech Solutions is Amazing!! We have been working with Burak and his Team at Chat Tech Solutions for almost 20 years now and we LOVE doing so. Not only are they skilled and talented, they go the extra Mile and truly care. When you need them they are there...and we have needed them in a pinch here and there over the years and they have never disappointed. We refer them to everyone we know and our friends and peers thank US for doing so. Chat Tech is the Best and if not already you will be in Good Hands with them!"

Dominic Irpino

Irpino Construction & Real Estate

"Where has Burak and Chat Tech Solutions been all my life? We are so grateful for all the help this team has given us. As a more creative mind, technology isn't my forte, especially when there's an technical issue. I appreciate how responsive, non-judgmental, and friendly the whole team has been--not to mention how good they are at their job. With the help of Chat Tech Solutions, we are able to focus our efforts on the other parts of our job, and leave the technology services to the experts."

Sarah Davis

Amy Kartheiser Design

"Having Burak and his team as our tech partners has been one of the best investments I have made in our business. They have the highest level of customer service I have ever experienced. They are responsive, they are detailed, they are easy to work with, and their communication is always prompt and professional. They have taken the time to get to know our business and always have the best recommendations and solutions. I am grateful for this ongoing relationship."

Amy Kartheiser

Amy Kartheiser Design

"Burak and his company have been my one-stop resource for all things IT for 20+ years. He's a great problem-solver and communicator. I rest easy knowing he's got my back. I've referred many friends and colleagues, and they all agree."

Jason Hecker

The Green Room Productions

"I especially appreciate the work Burak and his team did for us when I started 34-TEN. I couldn't have done it without them."

Josh Hutchison

34Ten Architecture

“Discovering Burak and his team has saved us valuable time and introduced us to new technology that significantly improved our workflow. They are incredibly responsive, easy to work with, and excellent at what they do. I wholeheartedly recommend them to any small business seeking a partner to support them as they grow and to ensure peace of mind."

Amanda Samuels

Principal

"We were introduced to the Chat Tech team through a mutual client and have collaborated on several projects since. We interact with many vendors, and I can easily say that everyone we've spoken with at Chat Tech has been an excellent communicator and brings a high level of care to their work. Even though they tackled complex tasks for us, they always kept the language understandable, the process efficient, and delivered results on time. They have a deep understanding of tech and can bridge the gap beautifully for those needing IT assistance."

Mary Mullen

Vice President

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“We were initially overwhelmed when our client presented us with a list of various technology requirements. Luckily, Burak and his team came to our rescue at just the right time! They not only addressed all the technical aspects but also simplified everything for us, communicating in plain English—a rare quality among tech people. Since they took over our tech two years ago, we haven't encountered a single issue, thanks to their vigilant monitoring. This has allowed us to concentrate on our business and enjoy peace of mind. I strongly recommend giving them a call!"