IT Support & Consulting for

Chicago’s Creative Businesses

From fast support to personalized guidance, we turn your technology from a source of frustration into a reliable ally in your success.

IMAGINE A WORLD WHERE

Tech problems don’t exist.

They’re handled before you notice them.

Help is fast and always in plain English.

You get quick, clear answers without any tech speak.

Everything complements how you work.

Your setup is personalized and you are never forced into a box.

All your IT lives in one simple, transparent plan.

Costs stay predictable with no surprise bills or spikes.

Your tech saves time every day.

Your setup feels light, simple, and designed to stay out of your way.

Ready to Leave IT Frustrations Behind?

Put an end to tech headaches, surprise bills, and wasted time.
Work with a team that truly understands your business and your people.

Let's Chat
Interior designer woman with shoulder-length blonde hair, wearing glasses and a black shirt, smiling and standing in a design studio with fabric swatches and a computer on her desk.

Who We Help

Architect with short, styled hair and a beard working at a desk in an office, smiling while looking at his computer monitor.

INTERIOR DESIGN STUDIOS

ARCHITECTURE FIRMS

Two coworkers at a creative agency, a woman and a man, smiling and giving a thumbs-up while looking at a computer screen in an office.
A smiling construction worker wearing a white hard hat and safety vest holding a laptop on a construction site with other workers in the background.

CREATIVE AGENCIES & TEAMS

CONSTRUCTION COMPANIES

We Get Creative Teams

Your business and workflow are unique.

So the technology that supports your team should be too.

Who We Help

How We Help

  • Female IT technician working on a computer with a large monitor, wearing headphones and glasses, in a workspace setting.

    IT SUPPORT


    ◆ Active monitoring and maintenance to proactively prevent IT issues before they impact you

    ◆ Lightning-fast response and immediate troubleshooting for every IT problem

    ◆ In-depth expertise and experience with all your apps, devices, and specialized industry workflows

    ◆ Comprehensive coverage for security, backups, and all other critical IT essentials

    ◆ One partner for all your tech: no finger-pointing and no confusion

    ◆ All-inclusive, unlimited IT support with clear pricing, no more surprise bills

  • Burak Sarac and a client shaking hands at a table in an office, smiling. The table has laptops, a notebook, a phone, and a coffee cup. Artworks are leaning against the wall in the background.

    IT CONSULTING


    ◆ Clear plan to tackle workflow bottlenecks and daily frustrations

    ◆ Solutions that actually stick and scale. No more band-aid fixes

    ◆ Discover your industry’s best practices for project management, communication, and more

    ◆ Replace time-wasting tasks with repeatable processes and ready-to-use templates

    ◆ Skip analysis paralysis: get help narrowing choices to systems and tools that truly fit your team

    ◆ Answers to your tech questions and a clear, actionable roadmap to help you navigate what’s next

  • Candid shot of Burak Sarac and Chat Tech team having a meeting at the conference room with brick walls and drinking coffee.

    WEBSITE MANAGEMENT


    ◆ Fast and responsive team to handle all website change and update requests promptly

    ◆ Single point of contact for all things tech including your website. No more chasing the designer or hosting people

    ◆ Security, backups, and all website essentials are fully managed by experts

    ◆ Built for ease of use so you can update content yourself or delegate to our team

    ◆ Mobile first focus and fast load times with US based servers for your best presence

    ◆ Trusted partner network to assist with everything from custom asset and layout design to SEO

Ready for Tech That Just Works?

No more “dealing with it,” chasing vendors, or quick fixes that never last.
From fast resolutions to big-picture strategy, we keep your team moving without the stress.

Explore Our Services
Burak Sarac, wearing glasses, a cap, and a plaid shirt with crossed arms.

Meet Burak

Helping creative businesses for over 20 years, my mission has always been the same: make technology as consistent and reliable as running water or electricity. Always there. Never in the way.

I listen first, solve problems at the source, and keep your productivity free from interruptions and distractions. I take pride in the genuine connection that happens when two people are truly speaking the same language.

Clients often tell me that my plain English and knack for simplifying the complexities of tech bring lasting clarity and better outcomes to their businesses. If you want an IT partner who brings empathy, insight, and everyday wins, let’s connect.

Curious About Your Next Step?

Got challenges or big goals in mind?
Let’s talk it through and find the simplest path forward together.

Let's Chat
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CTS COMPLETE IT CARE

The simple and stress-free way to handle all things tech.

One team that delivers fast support, speaks your language, and anticipates what’s next.

One all-inclusive plan that is designed around your unique needs.

    • Fast, helpful, and unlimited support so your team never hesitates to ask for help.

    • Security, backups, and all other essentials included and fully managed by experts.

    • Proactive monitoring and maintenance, so issues are stopped before they reach you.

    • Change requests such as onboarding, offboarding, or device swaps handled properly so everything is done securely and nothing is missed.

    • Fully managed network to keep your internet fast and reliable.

    • Computers and critical devices monitored for age and health so failures don’t disrupt your day.

    • Fast support and warranty handling when issues come up, saving you time and hassle.

    • From conference room setups to headsets, expert guidance and procurement ensure your team always has the right tools.

    • Strategic reviews to uncover bottlenecks and improve how your team works.

    • Guidance on Microsoft 365 and Google Workspace to get more value out of tools you already pay for.

    • Vendor management handled for you, from printers to internet providers, freeing up your team’s time.

    • Updates, maintenance, and fixes done with minimal disruption so your workday keeps moving.

    • Pulse & Roadmap Reviews with a 12-month action plan so priorities are clear and progress never stalls.

    • Industry standards and best practices tailored to your workflow so you’re ready for the next level.

    • Guidance and automation to cut repetitive work so your team achieves more with less effort.

    • Intelligent planning and execution aligned with your bandwidth and your budget so growth feels smooth, not stressful.

Tired of Not Knowing What to Expect from IT?

One plan that covers every essential, from security to support.
No surprise bills, no confusion. Just simple, reliable IT you can trust every day.

Learn About Complete IT Care