Skip links

Empathy for the Win!

Empathy for the Win!

Today is all about kindness. Why? Because it’s Be Nice and Do Something Nice Day. When you think about kindness, what’s the first thing that comes to your mind? For me, it’s ’empathy’. Empathy is my starting point for understanding and connecting because how can you be kind to someone without knowing the kindness, they need in their lives right now? Whether it’s with clients, colleagues, or family members, the four tips I’ll be sharing this week will help enhance empathy in your interactions.

1- Walk in their shoes
See the world from their perspective, and take a moment to try and feel their emotions, struggles, and experiences. Think of a time when you felt something similar or went through a similar situation. This level of understanding helps build a beautiful connection with them, making it easier to offer support, kindness, and compassion.

2- Eliminate judgment
Create a safe space for people to express their thoughts and feelings without fear of criticism. Genuinely listening and understanding their perspective without judgment, helps validate their feelings. This fosters trust and promotes deeper, more meaningful connections. Avoid saying things like “that’s not that bad” which invalidate what they are going through.

3- Listen and acknowledge
Capture the details you hear when they speak, maintain eye contact, display relaxed and welcoming body language, avoid interrupting, and when it’s your turn to speak, acknowledge what you’ve heard with kind and supportive language.

4- Practice
Sometimes when we read something so obvious and simple, we assume we are already great at it. No matter what skill it is, without mindful practice, it gets dull. Be present and make a conscious effort to practice empathy.

There is so much joy and meaning in those tiny moments in which you get to grant someone the ultimate gift of being heard, understood, and supported. As we lack so much empathy in this world, often, these moments get remembered for a lifetime and become the foundation of the most valuable relationships we get to keep.

Empathetically yours,

– Burak Sarac, Team Lead

iOS 17: How to Use NameDrop on iPhone

Discovering new features on your iPhone can be exciting, and NameDrop is no exception! This guide covers it all – from enabling this handy feature to personalizing it just the way you like and using it effectively in your daily life. It’s also perfect for iPhone users of all levels, providing clear steps to maximize the potential of this feature in iOS 17. Learn how to easily enable, customize, and use NameDrop in this article. Get ready to supercharge your iPhone experience!

John Lennon’s Birthday: Top 10 Songs to Celebrate

October 9th is a date etched in the hearts of music enthusiasts worldwide as we celebrate the birthday of the incomparable John Lennon. His music isn’t just a collection of songs; it’s a soundtrack to life, love, and the pursuit of peace. Each track on this list holds a unique place in our hearts and memories, from the iconic ‘Imagine’ to the soul-stirring ‘Imagine.’ As we celebrate his remarkable life, let’s commemorate his artistry by diving into the ‘10 Best John Lennon Songs of All Time.’

How to Fix Widgets Loading Issues on Mac

Widgets are handy little tools that can provide quick access to information and perform various tasks right from your Mac’s desktop. However, when they start misbehaving, it can be frustrating. This article addresses the widget’s common problem and aims to simplify the troubleshooting process. It also provides expert advice on how to get your widgets back to working seamlessly. Discover the top tips and tricks to resolve these issues without hassle and improve your overall Mac user experience.

World Mental Health Day!

Life can be challenging at times. Taking care of our mental health is just as important as looking after our physical well-being. Mental health matters to everyone, regardless of age or background. This article delves common issues like stress, anxiety, and low mood, offering easy-to-understand tips to manage these challenges. It also emphasizes the importance of self-compassion, and mindfulness in promoting mental well-being and the significance of building a supportive social network.

We need your help!

We start every day with the aim to spoil you with an exceptional IT support because we truly care. If we’ve exceeded your expectations, would you consider sharing your experience with others through a sweet Google review? Your kind words will not only brighten our day but also help potential small businesses discover the reliable IT support they deserve. Thank you for being a part of the CTS Care family, we appreciate your continued trust in us.

Leave a Google Review