IT Support
Proactive support for people and technology that empowers your teams' creative flow and success.
CTS Care: Your All-Inclusive IT Solution
CTS Care is our all-inclusive package that is built to produce tangible results for your business. CTS Care is designed to elevate productivity, lower stress, streamline operations, and secure your business, while lowering your IT costs across the board. CTS Care includes:
- Complete computer care
- Email & cloud workplace solution
- Advanced cybersecurity
- End-to-end IT support
- Asset management and technology roadmap
- And much more!
Dealing with these IT Issues? Let Us Tech Care Of You
If you're currently facing any of these issues, we can help you put an end to them. Our IT support services assist creative businesses in turning technology into an asset rather than an obstacle to their success.
IT support isn't just about phone support and troubleshooting; it's also about building empowering relationships, educating your staff to maximize their tech usage every day, and ensuring that your network, devices, and infrastructure are all performing at their best!
Downtimes & Disruptions?
Say Goodbye to Downtime
Incompatibilities?
Integrate Your IT Environment
Resource-Intensive Apps & Large Files
Faster Apps, Streamlined Storage
Lacking Support?
End-To-End IT Support For Creatives
Ready for IT Support that delivers flow and ease for your business? Contact Chat Tech Today!
We're here to help your business to succeed by taking care of your technology and making it work smoothly for your business. Get in touch with us today for a free consultation and guidance, we'll be glad to help!
Computer Management
Whether you need support for Windows PCs or Apple Macs, our expert team can leverage their wealth of experience to ensure your devices are always performing at their best. We handle updates, repairs, upgrades, and maintenance, keeping your devices in top-notch condition. Additionally, we help your business stay ahead of the curve and reduce costs by creating a technology roadmap and tracking your assets.
Email & Cloud Services
We take the burden of managing, securing and optimizing the hosting for your email, document, and all other IT services in the cloud. We implement industry-grade cybersecurity tools to protect your inboxes, secure the transmission of data, and optimize your use of cloud to be more scalable, fail-proof and faster for your business. We can also assist with migrating your IT services to the cloud and configuring your servers to securely support new applications and devices.
IT Helpdesk Support
Our team is here to help your business make the most of its technology on both a day-to-day and strategic level. Our specialists will always be ready to provide you with swift, friendly, and jargon-free support, ensuring a personal and welcoming experience. Alongside this, we'll be working behind the scenes to monitor, maintain, and optimize your IT environment for your business, enabling you to focus on what you do best.
Networking & Internet Services
Your network and internet services are the foundation of your IT environment and play a crucial role in its performance and security. Beginning with a network audit, we find ways to boost performance and fix security vulnerabilities at the network-level, allowing your business to tap into faster and more reliable connectivity, with enhanced security.
Website Management
We'll help your business to keep its digital shop window open, secure and easy to browse. We take care of monitoring and updating your website, managing its hosting and domain, and optimizing its performance, taking the stress of managing your website from your shoulders, while empowering it to offer a smooth browsing experience for your customers and prospects.
IT Support That Powers Creativity and Success
By making your IT environment faster, scalable, secure and manageable, we help your business to save time, lower costs, streamline its operations, and be more productive. Here's what we can help your business to achieve:
Empower Productivity
By significantly reducing downtime and disruptions in your business, boosting system performance and keeping your devices and systems working at their best, we enable your team to achieve more, using less time and resources.
Secure Your Data
Keeping your devices and data secure from cyberthreats ensures your business remains operational. We implement a variety of enterprise-grade security and monitoring measures to safeguard the integrity of your data and operations.
Save Time, and Stress
From architecture firms to interior design studios and all sorts of creative businesses, our IT support solutions unlock something invaluable.
Lower Costs
There are a lot of hidden opportunities to lower your IT costs, whether it's through optimizing your existing services and licensing, getting the best value from your devices and keeping them in optimal condition, or eliminating the need for expensive ad-hoc tech support. We ensure that your investment in IT support more than pays for itself.
All-Inclusive IT Support That Makes The Creative Difference
Tools? Working perfectly. Data? Secured. Connectivity? Seamless. Clients? Over the moon! Our IT support services empower Chicago's creative businesses to enjoy these benefits:
- Far less time and energy wasted on tech-challenges, enabling a regained focus on doing what you do best.
- Improved productivity and collaboration.
- A secure and reliable working environment that continuously supports creative work.
- Constant access to a friendly and reliable team of IT specialists that respond quickly, solving problems at their root-cause.
Increase Productivity & Efficiency
By tapping into cloud-enabled features like live document editing, live messaging and calling, and the ability to use a wide range of tools together within one integrated platform, your team will be able to achieve more, using less time.
- Optimized IT assets that provide faster speeds and performance, more reliability, and lower IT spending.
- Stable Internet and network performance and patched vulnerabilities.
- A more integrated IT environment of tools, devices and cloud-based services that work together in harmony.
- Greater scalability; your IT expands seamlessly to meet rising numbers of clients, data usage, users and applications.
Secure Cloud Workplace
Secure your operations and data with multiple layers of protection for your cloud services, including email spam protection, monitoring and maintenance, automatic updates, and encryption.
Fast & Friendly Support
Our helpful and proactive team are here to help you to get the best from its collaboration and emailing solutions, we offer fast on-call support for your cloud services.
Scale Seamlessly
Add new users, channels and tools at the push of a button, making scaling your operations a breeze using cloud workplace tools.
Need Support With an IT Challenge? Book a Consultation!
We'll be glad to help your business by listening to your situation, goals and offering actionable insights and support.