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Happy Birthday, Daniel

We all have the best intentions when bringing on a new team member, striving to have a thoroughly thought-out plan for when they arrive for their first day at work. Unfortunately, the onboarding process is usually more chaotic and confusing than the ideal. This week, I’m going to try to help fix that!

A few months back, we started preparing to welcome a new person to our team. As we started creating our onboarding plan, I sat down with Hannah and asked for her feedback from when she was trained. To my surprised, she answered the process had been “confusing and overwhelming”. Our conversation motivated us to create a new & improved onboarding plan to ensure our upcoming team member would have a buttery experience. I’m now completely relaxed having a well detailed plan for onboarding, and much of this is thanks to Hannah who, as always, brought her A game.

You may be thinking that you don’t hire often, are too small of a business, or don’t have time for creating a clean onboarding process. Before we get into the tips and tricks of building your own onboarding checklist, I’d like to share this article on 8 reasons why you should write business policies and procedures.

Andrew Grant said, “You never get a second chance to make a first impression”, and his sentiment nails it on the head for my first point. When you onboard a new team member, they set their own direction based on their impression of your business. If it is unorganized, stressful, and rushed, that energy is going to be reflected in the work they produce. Other important reasons to have a well detailed onboarding plan include remembering critical items (such as updating alarm codes), communicating important information, aligning expectations, ensuring productivity, and more. This approach also applies to terminations of team members, which is even more of a sensitive topic. Blocking access to company resources and property is vital, time sensitive, and should be well planned.

So where do we begin? Best place to start is with a simple brain dump. Gather all existing team members and just throw everything you can think of on a list in random order. Once you are certain you have everything down, start putting them into the following 3 bins: pre-hire, 1st day, and 1st week. Once this is done, you can further organize the first week as needed but do give plenty of time for the new hire to digest and practice what they are given. Here is a great article on creating the ultimate onboarding list with a template.

How can we help? To start, we are launching a personalized IT onboarding and offboarding form for our clients. The form is written in plain English and will take you through a few simple questions to build an IT checklist. The cool part is your internal to-do items will be sent to you once you submit the form so you can have an organized checklist to follow internally. Now you can relax those shoulders and not feel overwhelmed about hiring or letting a team member go.

As always, the CTS Care Team has your back!

– Burak Sarac, Team Lead

Happy Birthday, Daniel!

Yesterday, CTS’s best celebrated his 26th birthday! If you’re a CTS customer, chances are you know Daniel: he’s our main man behind the scenes and usually the first responder to support requests. There are lots of things we love about Daniel, but his soft-spoken kindness and never-failing dedication are definitely at the top of the list. Here’s to you, Daniel – may this year be the best one yet! ????

New & Free Productivity Tool from Microsoft 

Microsoft wants to help us all feel a little more organized and ready for the day ahead, and it’s offering a free experience of one of its least well-known productivity apps to do so. Users with a Microsoft account can now try a new lightweight version of its Microsoft Lists app at no charge, to see just how it can help them. Microsoft Lists is designed for small business and individual use, and the new preview version of the app looks to help provide a clear and straightforward view of all your important tasks in one single place. Read more here.

National Chip (French Fry) Week

French Fries, otherwise known as “Chips”, are a universally appreciated, unequivocally delicious snack. Though often sidelined as the “plus one” for burgers, sandwiches, and wraps, fries are a star in their own right. National Chip Week is celebrated during the last full week of February and will take place from February 20 to 26 this year, so snag this opportunity to appreciate the versatility of this snack. Here’s a list of the best French fries in Chicago to check out. Alternatively, here is a list of loaded-fry recipes to make from home (you’ll be surprised how easy they are!).  Trying to cut back on carbs? Here is a promising recipe for rutabaga fries.

Which iPad is Best for You?

With so many tablets on the market, it can be difficult to know where to start when purchasing one for yourself. Apple’s iPad lineup is arguably unmatched, and this article provides a great breakdown of their offerings. It also answers helpful questions like “what’s the difference between an iPad and an Amazon tablet” or “What if I have a Windows computer?” If you’re in the market for a tablet, we recommend you give it a read.

National Cabbage Day

National Cabbage Day is celebrated on February 17th and what a perfect vegetable to celebrate! Cabbage dishes exist in many parts on the world, so there is no end to the possibilities of this vegetable. Did you know that brussels sprouts, broccoli, cauliflower, bok choy, kohlrabi, and kale are considered part of the cabbage family? They all have excellent health benefits, too. Here is a list of reasons why you should add more Cabbage to your diet.