Are you all on the same page?
You’ve been delivering excellent results that your clients love you for, which is the biggest reason behind your success. As a well-respected professional, your team…
How strong is your peer network?
A little over 12 years ago, filled with excitement, I boarded a plane to Orlando for my very first IT conference. It was a wild…
Hi CTS, do you have more good habits than bad ones?
My mornings used to start with a 15-minute walk, not because I planned it, but because our Yorkshire terrier mascot, Maxwell, demanded it. Although they…
Ready or Not, Here I Come
A few days ago, a bad update caused 8.5 million computers to stop working, resulting in $5.4 billion in losses for Fortune 500 companies alone.…
Art of Understanding & Setting Expectations
Art of Understanding & Setting Expectations One of my favorite coaches always says, “Your clients don’t know what they don’t know.” This is a welcome
“We Are All Broken. That’s How the Light Gets In”
Nobody gets through life without emotional bruises that shape many aspects of our identity. We experience heartbreaks, love that comes with strings attached, and some…
The True Cost of Settling for Less
At one point or another, we find ourselves accepting broken promises, lack of crucial communication, and poor-quality work from a vendor. Often, it’s a relationship…
Happy 4th of July!
I just finished watching "Franklin" on AppleTV+, and it was a great reminder that America’s freedom wasn’t only fought on the battlefields. The finesse of…
Why & How of Tracking Hardware Assets & Software Subscriptions
You just handed a credit card to a team member to get a software subscription or a piece of hardware they need to resume their…
Fool Me Once, Shame on Me
Recently, I returned from an IT conference where I had the opportunity to chat with many of my peers. The discussions were eye-opening, revealing just…